Frequently asked questions

Civasure is a disaster readiness action platform for emergency managers. It combines anonymous population survey data with federal risk datasets (FEMA NRI, CDC SVI, Census ACS) and AI-powered insights to help counties identify preparedness gaps and execute targeted readiness campaigns.

Civasure is built for emergency management professionals: EMS coordinators, hospital group planners, and county emergency managers who need to move from data to action. It's designed for government organizations responsible for community disaster readiness.

Civasure currently integrates the FEMA National Risk Index (natural hazard risk), the CDC Social Vulnerability Index (community resilience factors), and the Census American Community Survey (demographics), with more sources being added. These are combined with anonymous community survey responses collected through the Civasure mobile app.

Yes. The Civasure mobile app requires no account and collects no personally identifiable information. Survey responses are completely anonymous and cannot be traced back to any individual.

Privacy is a core product value, not a feature. Survey data is only presented in aggregate. Individual responses are never visible. Push notification tokens are stored separately from survey submissions with no join path. Government customers cannot identify individual respondents.

We are working toward SOC 2 certification. Our architecture is built with security best practices including encryption at rest and in transit, least-privilege access controls, and anonymous-by-design data handling. Contact us to discuss specific compliance requirements for your organization.

Each organization subscribes to a geographic area of effect. Data from surveys, federal sources, and insights are scoped to the ZIP codes within that boundary. Multiple organizations can have overlapping coverage areas. The underlying data is shared, but each org sees only their geography.

Civasure operates at ZIP-code-level precision. Survey responses, risk scores, and vulnerability indices are all mapped to ZIP codes, giving emergency managers a neighborhood-level view of preparedness across their jurisdiction.

A pilot is typically a one-year engagement with a county or coalition. We help you deploy the mobile survey app, configure your geographic coverage area, integrate federal data for your region, and start building readiness campaigns. You'll have a working platform from day one.

Pricing is based on an annual contract scaled to the population served and geographic scope. Contact us for a quote tailored to your organization.

Visit our demo request page or email us at hello@civasure.com. We'll walk you through the platform with your county's actual data in about 15 minutes.