All resources
General

Make a Family Emergency Communication Plan

Updated June 28, 2026

Disasters rarely wait until everyone is home. When something happens, your household may be scattered across work, school, and errands — and the cell network is often the first thing to fail. A short, agreed-upon plan removes the panic and gets everyone back together.

The three things every plan needs

1. An out-of-area contact

Pick one friend or relative who lives in a different city or state. After a local disaster, it’s often easier to reach someone far away than someone across town. Everyone in your household texts this one person to check in, and that contact relays everyone’s status. Make sure each person has the number memorized or written down.

2. A meeting place

Agree on two spots:

  • One near home (a neighbor’s house, a specific street corner) in case you evacuate suddenly.
  • One outside your neighborhood (a library, a relative’s home) in case you can’t get back.

3. Text first, not calls

When networks are overwhelmed, short text messages get through when calls won’t. Agree that the family default is to text — it keeps the network clear and reaches people faster.

Write it down

A plan only works if people can act on it without their phone. Put the key details — the out-of-area contact, both meeting places, and a few emergency numbers — on a small card in each person’s wallet, backpack, and go-bag.

Practice it

Walk through the plan once with everyone, including kids. Make sure each person knows: who to text, where to go, and what to do if they can’t reach you. A five-minute conversation now prevents hours of fear later.

Take it with you

Download readiness guides like this one in the Civasure app so they're on your phone even when the network isn't.

Get the App